Client seeking help at the Melbourne Counselling Service

The Salvation Army URL has changed to salvationarmy.org.au

Find out more

Our services

Our counselling service is free and confidential for individuals, couples and families who are affected by gambling.

We offer

Financial counselling

Available to anyone experiencing financial difficulty because of gambling. If you are in debt, our financial counsellors can help you.

Get financial counselling

Therapeutic counselling

Talk to our counsellors about issues or concerns you have, regarding gambling, in a safe, confidential and accepting environment.

Get therapeutic counselling

Community engagement

Our practitioners provide local and tailored education and prevention activities for workplaces, community groups, schools, universities, sporting clubs and more.

Book a community engagement session

Venue support

Our support team help gaming staff identify patrons exhibiting harmful gambling behaviours, and equip staff with the necessary skills to respond appropriately.

Book a venue support session

Make a booking with us today

Phone:  03 9653 3250 
Email:  gamblingsupportreception@salvationarmy.org.au 
Address: 133 Rankins Road, Kensington VIC 3031 

Other locations

Carlton

Kathleen Syme Library and Community Centre 
251 Faraday Street, Carlton 

North Coburg

The Salvation Army Coburg 
1/828 Sydney Road, North Coburg

West Melbourne

The Salvation Army Flagstaff Crisis Accommodation Centre 
9 Roden Street, West Melbourne  

Open hours

  • Monday 9.00am to 5.00pm
  • Tuesday 9.00am to 7.00pm (after hours appointments available if requested)
  • Wednesday 9.00am to 5.00pm
  • Thursday 9.00am to 5.00pm
  • Friday 9.00am to 5.00pm

For after-hours support, contact Gambler’s Helpline on 1800 858 858

We do this by raising awareness of statewide and local Gambler’s Help services, self-exclusion programs, and other support services.

This support works towards developing responsible gambling practices and environments in the gaming industry, consistent with approved industry Responsible Gambling Codes of Conduct. 

Other Moneycare financial counsellors can be contacted at: