EAPA can help you pay for your current residential electricity or gas bills if you're in short-term financial hardship, crisis or emergency and is a NSW Government Program.
If you are needing assistance please complete the form below and one of our team will be in contact with you regarding an assessment.
While you wait
After you have completed the enquiry form, you should call your energy provider straight away to let them know you have applied for EAPA.
Your energy provider cannot disconnect you while you’re waiting to be assessed for EAPA.
You can also ask them what assistance they can offer you, such as payment options, switching energy plans, or starting a hardship plan
N.B - EAPA cannot be applied to any overdue or carried forward balances.