Veteran Support Team - Queensland
Honouring the courage and sacrifice of our defence personnel, by ensuring you have safe and secure housing
Find help now
Have you or a family member served in the Australian Defence Force?
We want to see all veterans in stable, safe and independent housing. If you need help finding that in Queensland, we are here for you.
What is the Veteran Support Team?
With a mission to end veteran homelessness, the Veteran Support Team has been supporting veterans and their families experiencing homelessness or housing instability across Queensland since 2017.
According to the Australian Housing and Urban Research Institute (AHURI), five per cent of Australian veterans who left the Australian Defence Force between 2001 and 2018 experienced homelessness – that's roughly 5800 veterans.
We believe our veterans deserve better.
In addition to advocating for the housing needs of the veteran community, we work tirelessly on an individual level, because we strongly believe that prevention of homelessness is the best solution.
We provide face-to-face and remote support that is flexible and responsive, to veterans and their family members facing homelessness or housing instability of any kind throughout Queensland.
Who do we support?
We support people of all ages who are serving or who have served in the Australian Defence Force — regardless of the nature of your service — and are experiencing homelessness or are having concerns around their current housing.
If you are unsure, reach out to our team and we can talk through your needs and how we can help. Whether it’s us or another service, you can talk to someone who will link you in with the best option for your circumstances.
I'm a veteran or family member of one. How can the Veteran Support Team help me?
We believe veterans and their family should have choice and control over all aspects of their lives, including where they live, housing types, and the support networks that suit their needs.
We can help you secure stable, safe and independent housing and develop the skills necessary to overcome any barriers you may be facing to achieve this.
If you are having trouble keeping your current housing, we can also assist by exploring all options to help you to stay (if that is sustainable for you).
This may include:
- Working with you to access temporary crisis housing when you need it
- Support with tenancy applications and exploring housing options available to you
- Advice and support to keep your current housing
- Linking you in with other appropriate Salvos or external supports
How can I find out more information?
If you:
- have served in the Australian Defence Force
- currently live in Queensland
- have questions about your housing, tenancy issues or are facing homelessness or housing instability of any kind
Please reach out to our team and we can discuss the options available to you and work with you to find solutions that suit you.
Call our dedicated Veteran Support Team on 0486 002 535
Email us at veteransupportteam@salvationarmy.org.au
If you or a family member have not served in the Australian Defence Force, but are experiencing or at risk of homelessness, reach out to the Salvos homelessness service in your area.
Stories
Read stories of how the Veteran Support Team has provided practical support to veterans in need of housing.
Facing financial struggles?
There are many causes of homelessness, with financial hardship being a big one. Being unable to afford bills, rent or mortgage payments can quickly snowball and spiral out of control.
To help reduce your risk of homelessness, we suggest you take steps to address your financial challenges before they get out of hand. The Salvation Army offers emergency financial assistance and free financial counselling to help get back on track with their money and manage their finances better.
Visit the link below to learn more about the financial services we offer to see what’s right for you, and how you can get in touch.
External support services
- Department of Veteran Affairs (DVA): Support services for veterans and their families across the nation
- Queensland Government’s Veterans Portal: Information on veteran support in Queensland
- RSL Queensland: Support with homelessness
- Open Arms: 24-hour support service for veterans and their families
- Wounded Heroes: Practical support for both serving and ex-serving Australian Defence Force members
- Bravery Trust: Financial assistance and financial counselling
- Mates4Mates: Physical, mental and emotional support and rehabilitation
- Home For Good: Support for people experiencing homelessness
- Queensland Government Homeless Hotline: Information and referral service
- Red Cross: Support for people experiencing homelessness
- Anglicare North Queensland: Housing service (The Hub) in Cairns
- 3rd Space: Day-time drop-in centre
- St Vincent de Paul Society: Housing and homelessness services
