About us and our services

What's best for you and your family

The Salvation Army Australia is committed to bringing hope, safety and stability to the lives of those experiencing hardship and injustice. Our family violence services are compassionate and inclusive to people of all genders, ages, people living with a disability, and those from  LGBTIQ+ and CALD communities.

Each year The Salvation Army in Australia assists more than 7000 women and children experiencing family violence. We work with services such as the police, financial counsellors and courts to offer individualised support to women and their children, addressing particular risks while planning a course of action.

We also provide services that help men to take responsibility for their actions through men’s family violence prevention and behaviour change programs.

We are committed to listening to the expert knowledge of those with lived experience and working with them to design family violence services that understand and meet the needs of our clients.

Our services 

The Salvation Army has a range of services that can help you find safety and support. Our specialist family and domestic violence workers are trauma informed, child safe, sensitive and compassionate. 

Our nation-wide services include:

• 15 refuges 
• Children and parenting programs
• Men’s behaviour change programs
• Orange Door and intake services
• Counselling
• Specialist children's workers
• Crisis, emergency, transitional and long-term housing
• Security and safety upgrade programs
• Family violence packages
• Referrals to specialist services
• Safe house for victims of human trafficking and modern slavery 

Accomodation

If you are considering leaving your home, we can help with crisis accommodation. We provide secure accommodation for you and your family in a number of confidential locations throughout Australia. This includes emergency accommodation and support to find medium to longer term accommodation.

Personal support

We can support you as you identify your needs and goals, and help you to set a plan to achieve the best for your wellbeing. We can help you to:

• Remain safely in your home or find alternative safe accommodation for you and your family
• Establish an income
• Access financial counselling
• Seek emotional support e.g. counselling
• Access future accommodation
• Find healthcare
• Find legal services and address safety issues
• Help with the needs of your children, including childcare facilities and case management
• Access food and clothing in an emergency
• Access other resources and support 

Community support

Building positive and healthy relationships with others can help restore your confidence. Most Salvation Army churches offer social groups, such as:

• Playgroup
• Mothers’ groups
• Book clubs
• Craft groups
• Music groups such as Just Brass
• Kids’ clubs and
• Youth activities

All are welcome. Please search for your local centre to find out more.

If you or someone you know is safe now but needs help due to a family violence situation please see our Find help now page for details on referral services in your state.

You can also call the National Sexual Assault, Family & Domestic Violence Counselling Line – 1800RESPECT – on 1800 737 732.

Find another support service

There is help for you. These services are often confidential, free of charge and can help you with what you personally need.

If you are concerned for the immediate safety of yourself or someone else, please call 000 for emergency assistance.

1800Respect National Sexual Assault, Family & Domestic Violence Counselling Line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.	Phone: 1800 737 732 Website: www.1800respect.org.au (24 hours/7 days)
Australian Government	Website: www.humanservices.gov.au/individuals/subjects/family-and-domestic-violence
Barwon Centre Against Sexual Assault (24 hour service)	Phone: 1800 806 292
Beyondblue	Phone: 1300 224 636 Website: www.beyondblue.org.au
Headspace	Phone: 1800 650 890 Website: www.headspace.org.au
Homeless Hotline QLD	Phone: 1800 474 753
Kids Helpline	Phone: 1800 551 800 Website: www.kidshelpline.com.au
Lifeline	Phone: 131 114
Link2Home	Phone: 1800 152 152
Modern Slavery Assistance	Phone: 02 9466 3570 Website: www.endslavery.salvos.org.au
One Link ACT	Phone: 1800 176 468 Website: www.onelink.org.au
ReachOut	Website: www.au.reachout.com
Suicide Call Back Service	Phone: 1300 659 467
Women's Domestic Violence Crisis Service	Phone: 1800 015 188
YFoundations NSW	Phone: 1800 424 830

Confidential support

Confidential apps for support and assistance:

• Aurora app
• Daisy app 
• Bonnie.org.au