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About us and our services

domestic violence worker with young woman

What's best for you and your family

The Salvation Army Australia is committed to bringing hope, safety and stability to the lives of those experiencing hardship and injustice. Our family violence services are compassionate and inclusive to people of all genders, ages, people living with a disability, and those from  LGBTIQ+ and CALD communities.

Each year The Salvation Army in Australia assists more than 7000 women and children experiencing family violence. We work with services such as the police, financial counsellors and courts to offer individualised support to women and their children, addressing particular risks while planning a course of action.

We also provide services that help men to take responsibility for their actions through men’s family violence prevention and behaviour change programs.

We are committed to listening to the expert knowledge of those with lived experience and working with them to design family violence services that understand and meet the needs of our clients.

Our services 

The Salvation Army has a range of services that can help you find safety and support. Our specialist family and domestic violence workers are trauma informed, child safe, sensitive and compassionate. 

Our nation-wide services include:

  • 15 refuges 
  • Children and parenting programs
  • Men’s behaviour change programs
  • Orange Door and intake services
  • Counselling
  • Specialist children's workers
  • Crisis, emergency, transitional and long-term housing
  • Security and safety upgrade programs
  • Family violence packages
  • Referrals to specialist services
  • Safe house for victims of human trafficking and modern slavery 


If you are considering leaving your home, we can help with crisis accommodation. We provide secure accommodation for you and your family in a number of confidential locations throughout Australia. This includes emergency accommodation and support to find medium to longer term accommodation.

Personal support

We can support you as you identify your needs and goals, and help you to set a plan to achieve the best for your wellbeing. We can help you to:

  • Remain safely in your home or find alternative safe accommodation for you and your family
  • Establish an income
  • Access financial counselling
  • Seek emotional support e.g. counselling
  • Access future accommodation
  • Find healthcare
  • Find legal services and address safety issues
  • Help with the needs of your children, including childcare facilities and case management
  • Access food and clothing in an emergency
  • Access other resources and support 

Community support

Building positive and healthy relationships with others can help restore your confidence. Most Salvation Army churches offer social groups, such as:

  • Playgroup
  • Mothers’ groups
  • Book clubs
  • Craft groups
  • Music groups such as Just Brass
  • Kids’ clubs and
  • Youth activities

All are welcome. Please search for your local centre to find out more.

If you or someone you know is safe now but needs help due to a family violence situation please see our Find help now page for details on referral services in your state.

You can also call the National Sexual Assault, Family & Domestic Violence Counselling Line – 1800RESPECT – on 1800 737 732.

Find another support service

There is help for you. These services are often confidential, free of charge and can help you with what you personally need.

If you are concerned for the immediate safety of yourself or someone else, please call 000 for emergency assistance.


National Sexual Assault, Family & Domestic Violence Counselling Line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Phone: 1800 737 732


(24 hours/7 days)


Australian Government


Barwon Centre Against Sexual Assault (24 hour service)

Phone: 1800 806 292


Phone: 1300 224 636



Phone: 1800 650 890


Homeless Hotline QLD

Phone: 1800 474 753

Kids Helpline

Phone: 1800 551 800



Phone: 131 114


Phone: 1800 152 152

Modern Slavery Assistance

Phone: 02 9466 3570


One Link ACT

Phone: 1800 176 468




Suicide Call Back Service

Phone: 1300 659 467

Women's Domestic Violence Crisis Service

Phone: 1800 015 188

YFoundations NSW

Phone: 1800 424 830

Confidential support

Confidential apps for support and assistance:

  • Aurora app
  • Daisy app 

The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive. We are committed to the safety and wellbeing of people of all ages, particularly children.

Diversity & Inclusion logo

The Salvation Army is an international movement. Our mission is to preach the gospel of Jesus Christ and to meet human needs in his name with love and without discrimination.

13 SALVOS (13 72 58)

Gifts of $2 or more to the social work of The Salvation Army in Australia are tax deductible.Details and ABNs

Hope where it's needed most